Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-los-fresnos-texas.primarycareaid.com (hereinafter referred to as “Elderly Care Los Fresnos Texas,” “we,” or “our”). We are dedicated to protecting the privacy and personal data of our users, and this Privacy Policy outlines how we handle your information when you interact with our website, applications, services, and products. Our commitment to privacy is in line with international standards as set by various data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connectict Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our digital presence, including:

  1. Our official website at https://elderly-care-los-fresnos-texas.primarycareaid.com
  2. Mobile applications and software developed by us
  3. Online services and products offered through our platform
  4. Interactions between users and our support team via email, phone, or text messages

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices regarding:

  1. Authorized User Account Management: When you use our applications and services as an authorized user, we collect and process your account-related information for the provision of these services.
  2. Website Visits: We track interactions with our websites to understand user behavior, improve content, and personalize experiences.
  3. Communications: If you choose to receive marketing communications or newsletters from us, we may use your contact details to send promotional materials while respecting your preferences.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: Details required to set up and maintain your user account, such as names, usernames, and passwords.
  2. Payment Information: Credit card numbers, billing addresses, and other payment-related data for processing transactions.
  3. Financial Information: Bank account details, investment portfolios, or financial records (if voluntarily shared).
  4. Purchase Information: History of purchases, order details, and product preferences.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile device to enhance our services.
  6. Location Data: Your geographical location when using our GPS-enabled services or applications.
  7. Feedback and Reviews: Opinions, suggestions, and comments you provide to improve our products and services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from these accounts (with your consent).
  9. Product Information: Details about the products or services you inquire about, purchase, or seek support for.

We gather this data through direct user input, automated technologies like cookies and web beacons, and partnerships with third-party service providers.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-in sessions.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to measure and improve performance.

Users can manage non-essential cookies through our Cookie Manager or browser settings. Please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws to ensure child privacy.

Your Rights (Subject to Local Data Protection Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Request corrections if your information is inaccurate or incomplete.
  • Erasure: Ask for the deletion of your data (right to be forgotten).
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to certain uses of your data.
  • Non-Discrimination: Be free from biased treatment due to exercising your privacy rights.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at:

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on our website and inform you via email (if applicable) when significant changes are made.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribing from communications: